I'm trying to collect various examples of call center humor. Here's what I have so far:
1.) The Onion: New Tech-Support Caste Arises in India
2.) The Humor of Melvin Durai: INDIAN ENGLISH: IT VILL BE WERY HELPFUL, YAAR!
3.) Conan O'Brien clip: Andy Blitz' trip to a Hyderabadi call center
If you can't see the humor in these, then you haven't had enough customer/technical support experiences to appreciate what we are doing here. :)
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OMGolly gosh, that's all hilarious!
ReplyDeleteWhen at Kodak, a lot of our calls were being taken in the Phillipines. Their best course of action was "accidentally" disconnecting the customer. We here in Rochester spent most of our time cleaning up the messes that tech support in the other countries made.
Maybe I should suggest that my Indian coworkers adopt American names so our customers can rembember, and not ask for "that girl, I don't quite know her name, starts with an N?" or "S. . . syA? . . .cy-yam?".
ReplyDeleteHey lori you can start off a website on Training Technical Support Specialist and earn some "mullas" or "Benjamins" out here :)))... I can be your content advisor ;) with some original stuff courtesy Charlie
ReplyDeleteWeb site Details
Name : Interpret Indian Tech Support Specialist
Audience : Training managers, Trainers, Technicians last but not the least Customers who have toll free number for Technical support
Content : Commonly used phrases and their meaning
e.g.: Tech : Can I hold you (meaning May I place you on hold …)
Tech : Look for a hole on your backside where you can put a mouse (Meaning : look for the PS2 port on the computer and nothing personal :))
Most people anywhere can't speak or spell with a gun to their head. Make's them nervous.
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